Plain language first: You commission a song. We write it from your story. You receive it when it's done — typically quickly, always with care. One revision is included. The song is for your personal use. That's the core of it — everything below adds necessary detail to protect both of us.
By purchasing a commission from SongSocial Co. ("we," "us," "the studio"), you ("the customer," "you") agree to these terms. These terms apply to all commissions regardless of tier.
SongSocial Co. is a storytelling studio that writes original songs from real personal stories. After completing checkout, you will receive a story intake form. Your commission begins when you submit that form with your story details.
Our current tiers are:
Add-ons (such as Custom Artwork at $40) are available at checkout and are non-refundable once production has begun.
All payments are processed securely by Stripe. SongSocial Co. does not store your payment information. Full payment is required before your commission begins. Prices are in US dollars.
Discount codes (including FOUNDING15) apply to the base order total before add-ons and are subject to availability. Only one code may be applied per order.
Your commission begins when you submit your completed story intake form, not when you complete checkout. We do not guarantee a specific delivery date or timeframe — we deliver each song when the work meets our standard for honoring the story you shared.
In practice, songs are typically completed and delivered quickly. We will keep you informed of progress and notify you the moment your song is ready. Your titled song, complete lyric sheet, and personal studio note arrive together as a single delivery.
If you have a meaningful date in mind for your song (a birthday, an anniversary, a memorial service), please mention it clearly in your intake form. We will tell you honestly what we can do. We do not commit to dates we cannot honor with the quality the story deserves.
One revision is included with every commission at no additional charge. Please review our full Revision Policy for complete details on what qualifies as a revision and how to submit one.
A revision is not a new song. If the story you want to tell changes substantially after delivery, or if you wish to commission additional songs from a new story, those are new commissions priced at the standard rate.
Because every commission is original work created specifically for you, we do not offer refunds once production has begun. Production begins when you submit your story intake form.
If you have not yet submitted your intake form, you may request a cancellation and full refund within 24 hours of checkout by emailing songsocialco@gmail.com.
In all cases, your included revision is the primary remedy if the delivered song does not meet your expectations. We take revision requests seriously and will not consider a commission closed until the story is honored correctly.
Upon delivery and full payment, you receive a personal, non-exclusive license to use your commissioned song for personal, private, and social purposes. This includes:
The following uses are not permitted under a standard commission without a separate written agreement:
If you need a commercial or expanded license, contact us at songsocialco@gmail.com before commissioning.
The songs, lyrics, melodies, and arrangements created by SongSocial Co. remain the intellectual property of SongSocial Co. until full payment is received, at which point you receive the personal license described above. SongSocial Co. retains the right to the underlying composition and arrangement for purposes of its own portfolio and creative work, but will not use your personal story details publicly without your permission.
We approach memorial, military, and other sensitive commissions with exceptional care. If you feel your story requires specific handling, please note this clearly in your intake form. We reserve the right to decline commissions that we determine cannot be completed with appropriate dignity.
SongSocial Co.'s total liability for any claim arising from a commission is limited to the amount paid for that commission. We are not liable for indirect, incidental, or consequential damages. We are not responsible for technical issues affecting delivery of digital files caused by email provider limitations or customer-side technical problems.
These terms are governed by the laws of the United States. Any disputes will be resolved through good-faith communication first. If you have a concern, email us — we prefer to resolve issues directly.
Questions about these terms? Email us at songsocialco@gmail.com. We respond to all inquiries promptly.